Privacy Policy

Burrow Agency
Effective Date: [March 1, 2026]

Privacy Policy Overview

Burrow Agency (“Burrow Agency,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with our website, forms, ads, funnels, and communication channels, including email and SMS.

Important Notice Regarding SMS Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with messaging vendors, aggregators, or service providers strictly necessary to deliver the text messages you requested.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Business name
Service address or project location
Payment or billing information, when applicable
Information you submit through forms, including project type, project budget, project timeline, and service area details
Communication preferences and consent records, including opt-in timestamps for SMS and email

Non-Personal Information

IP address
Browser type
Device type
Website activity and usage data
Cookies and similar tracking technologies

Communication and Service Information

Records of inquiries, appointment requests, and customer support communications
Call, meeting, or consultation scheduling details
Service history, feedback, and other information you provide during the sales or fulfillment process

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide requested services
Schedule consultations, appointments, and follow-up communications
Deliver lead generation, advertising, funnel, and related marketing services
Process invoices and payments
Improve our website, forms, funnels, and service experience
Maintain records of consent and communication preferences
Protect against fraud, abuse, or unauthorized activity
Send service-related updates and, where separately consented to, marketing and promotional messages

3. How Burrow Agency Uses Forms, Ads, and Funnel Data

Burrow Agency helps custom home builders and high-end remodelers generate and qualify leads. When you submit your information through one of our website forms, landing pages, ad forms, or funnel pages, we may use that information to:

Contact you about your inquiry
Qualify your project based on factors such as budget, location, project type, and timeline
Schedule a call, strategy session, or consultation
Send reminders, confirmations, and follow-up messages
Improve our advertising and lead qualification systems

4. SMS Messaging Terms

If you opt in to receive text messages from Burrow Agency, you agree to receive SMS messages related to:

Appointment reminders
Consultation confirmations
Customer support and service updates
Follow-up regarding your inquiry or requested services
Marketing and promotional content, only if you separately consent to receive marketing texts

SMS Consent

We only send SMS messages to individuals who have given clear consent to receive them. Consent is collected through website forms, funnel forms, scheduling forms, or other documented opt-in methods. Consent is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your interaction with us, your inquiry, and the services requested.

Rates

Message and data rates may apply.

Opt-Out

You may opt out of SMS messages at any time by replying STOP.

Help

For help, reply HELP or contact us at:
Email: burrowagency.com
Phone: 813-567-8560

5. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may share your information only as needed with trusted service providers that help us operate our business, such as:

CRM and automation platforms
Payment processors
Scheduling tools
Website and funnel software providers
Messaging platforms, carriers, and SMS aggregators used to deliver messages you requested

These providers may access information only as needed to perform services on our behalf and are expected to protect that information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except vendors required to deliver SMS services.

We may also disclose information:

If required by law, subpoena, court order, or legal process
To protect our rights, property, or safety
In connection with a business transfer, merger, or acquisition

6. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

Understand website traffic and user behavior
Improve site performance and user experience
Measure the performance of advertising and landing pages
Remember form entries or user preferences where applicable

You can manage cookies through your browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure.

8. Your Choices and Rights

You may:

Request access to or correction of your personal information
Unsubscribe from marketing emails using the unsubscribe link in the email
Opt out of text messages by replying STOP
Contact us to update your communication preferences

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Burrow Agency
Website: burrowagency.com
Email: burrowagency@gmail.com
Phone: 813-567-8560